Zillar Cleaning Company (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, request our services, or communicate with us.
1. Information We Collect
We may collect the following information:
- Personal Information: Name, phone number, email address, billing address, and service address when you request a quote or schedule services.
- Payment Information: Processed securely through third-party payment providers.
- Website Usage Data: IP address, browser type, device information, and cookies.
- Communications: Messages, calls, or form submissions you send us.
2. How We Use Your Information
Your information is used to:
- Provide and manage cleaning services.
- Respond to inquiries and customer service requests.
- Process payments and issue invoices.
- Improve our website and service offerings.
- Send updates, promotions, or reminders (with opt-out options).
- Meet legal and regulatory obligations.
3. Sharing of Information
We do not sell or rent personal information. We may share limited data with:
- Service Providers: Payment processors, website hosting, and communication tools.
- Legal Authorities: When required by law.
- Business Transfers: In the event of a merger, acquisition, or business restructuring.
4. Cookies and Tracking
Our website may use cookies to improve functionality, analyze traffic, and remember user preferences. You can disable cookies in your browser settings, but some features may not work properly.
5. Data Security
We use reasonable safeguards to protect personal information. While we take steps to secure your data, no method of transmission or storage is completely secure.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request corrections or updates.
- Request deletion of your data.
- Opt out of marketing communications.
7. Third-Party Links
Our website may link to external sites. We are not responsible for the privacy practices or content of third-party websites.
8. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect their personal information.
9. Policy Updates
This Privacy Policy may be updated periodically. Any changes will be posted on this page with the revised effective date.